Please allow 1 business days of processing and production time for your order to ship out. The tracking number will be sent to the email address where you registered your account. General goods take 1-2 weeks and 2-3 weeks for optical equipment.Usually our products are shipped free of charge, but there are some countries that cannot be shipped through normal logistics, so a shipping fee may be charged.

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at:https://amairsoft.com/apps/17TRACK

1. From our warehouse to the distribution center

2. Code scanning and distribution by the staff of the distribution center

3. Customs clearance

4. Go to the airport and wait for air transportation

5. Air transportation to the your country

6. Customs Clearance

7. Local courier companies delivers to you (For example, the United States is USPS)

The whole process takes 10-20 days

You will receive an email confirmation containing the Order Number and details of your purchase.

Please contact us first:
email: Amairsoft.service@gmail.com.
Whatsapp:+86 18218013307
I will reissue it or solve the problem according to the reason. If you want to return it, you can apply for a refund within 30 days, and the payment amount will be refunded in 1~2 working days after success.